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CONTACT DETAILS

Greene King Customer Care Team
Abbot House
Westgate Brewery
Bury St Edmunds
Suffolk
IP33 1QT
Email: CustomerCareTeam@greeneking.co.uk
Phone: 0845 850 4545

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Help me build sales

Today’s marketplace is a very challenging environment. Customers are more particular than ever about where and how they spend their hard-earned money and are constantly looking for value, service and quality before they part with their cash. It is vital that the brands you stock work for you and your customers and that you are continually looking for ways to draw in new customers and encourage existing customers to spend more.

The Get, Keep, Grow approach – keeping it simple

The basic elements of running a profitable and successful business are:

  • GET – Recruiting new customers to your outlet.
  • KEEP – Making sure that you don’t lose any of your regular customers.
  • GROW – For your existing customers to spend more with you, either by visiting more often or spending more on each visit.

 

Using this simple approach we’ve captured some useful, no-nonsense advice that you can apply in your outlet. Not all of it will be right for you of course, but we hope you find some ‘nuggets’ of information you can put to good use. Click on the sub-menu for more details.

Events calendar

We have collated a list of events to cover the year, along with suggestions on how these can work for you, from Bank Holidays to the slightly wacky and wonderful – anyone for National Ice Cream week?! Click on the sub-menu for more details.